Frequently Asked Questions

Q: Is the RemoteTracker system compliant with SBx7-7 (CCR 23 §597)?

A: Yes.  See this for additional details.

Q: How many water velocity sensors do you need to measure with the RemoteTracker system?

A: The key to the RemoteTracker system being cost effective is that the costs are on a per operator basis and not a per site (turnout or farm-gate) basis.  One system, that is a wireless water velocity sensor and ruggedized computer, is required for each operator.

Q: Can the RemoteTracker software be used to record manually measured flow rates (i.e. those measured by methods other than the wireless water velocity sensor)?

A: Yes, a version of the software called RemoteTracker LT is available for Districts that have existing measurement devices and are looking for a robust user friendly way to manage flow data.

Q: What manual flow measurement methods are supported?

A: Orifice gates (e.g. Waterman), weirs and totalizing devices such as propeller and magnetic meters.

Q: What infrastructure is required to measure with the RemoteTracker system?

A: The wireless water velocity sensor currently being utilized requires full pipe flow and a simple stainless steel mounting plate at every measurement site.  Typically, a precast weir box is used at the outfall of the pipe to ensure a full pipe and to provide a mounting surface for the mounting plate.

Q: What pipe sizes can the RemoteTracker measure?

A: The new water velocity sensor (RT2) is configured to measure 6 inch through 48 inch pipes.  The original water velocity sensor (RT1) was configured to measure 18 inch through 36 inch pipes.  An open channel sensor is also available for rectangular, trapezoidal, and irregular open channels.

Q: What happens to the flow data once it is collected onto the ruggedized computer?

A: The ruggedized computers are equipped with a built in wireless wide area network card (WWAN).  Initially, flow data is written to the local hard disk as a CSV file.  These CSV files are then transferred to a central file server every minute.

Q: No manual data offload required?

A: Exactly.

Q: Does the software support viewing of historical data?

A: Yes, a reports tab on the software allows operators to view four different reports with a range of different time filters.

Q: What if I want to place and fulfill orders through the RemoteTracker software?

A: Orders can be placed, edited and fulfilled through the RemoteTracker and RemoteTracker LT software.

Q: How is flow measurement and order data shared between users?

A: Flow and order data is automatically transferred to a centralized file server where it is combined with data from each operator and then pushed back out to the field.  Essentially, any measurement taken or order placed is visible to every operator within a matter of minutes.

Q: Can the volumetric data be used in third party accounting programs?

A: Absolutely.  The most difficult part of a volumetric billing process is getting accurate volumetric data.  The RemoteTracker system provides accurate volume data in a format that can be integrated with a variety of third party accounting platforms.